Appointments

Routine Appointments

Our ‘on-the-day’ appointments are released each morning at 8am. Other appointments are released 24 hours in advance or are available to pre-book up to 5 weeks in advance.

To book an appointment, please phone or visit the surgery and we will endeavour to arrange for you to see the Doctor, Advanced Nurse Practitioner or a member of the Nursing team. You do not have to see the Doctor you are registered with, but we do prefer you to keep to one Doctor as your “usual Doctor”. This is particularly helpful if you have an ongoing problem as starting again with a new Doctor for an old problem can be difficult for both the Doctor and the patient.

Telephone Appointments

If you think the problem could be dealt with over the phone, please say so and a telephone appointment with a GP can be made for you. The Doctor can arrange to see you if necessary after discussing the problem with you. Examples of when this would be helpful include if you do not need to be examined in person and would just like some advice, if your medication needs to be reviewed by the Doctor and you don’t need your blood pressure taken, if you need to discuss your test results, if you have an ongoing issue that your Doctor has seen you about before, or if you need a certificate after being seen in hospital and a hospital letter is available.

Extended Hours Appointments

The surgery runs monthly Saturday morning surgeries. These are face to face appointments that must be pre-booked with the practice as no ‘walk-in’ patients can be seen and there is no telephone access.

We also offer weekly appointments after 6.30pm, which are all pre-booked.

Please note that prescriptions, private letters and forms cannot be picked up during our Saturday morning surgeries or late evening surgeries . These surgeries are for pre-booked appointments ONLY and the reception desk is usually covered by a student.

Emergency Appointments

If all of our appointments on the day have been filled and you need an appointment that day you will be offered an emergency five minute ‘extra’ appointment or telephone call at the beginning or end of the Duty Doctor’s routine surgery. Please note that if you are given an urgent appointment, you will be seen by the Duty Doctor that day, whether or not they are your regular doctor.

For all appointments our receptionists will ask you for as much detail as possible when you book in order to place you with the most appropriate clinician.

Book Online

Book Your GP Appointments Online

Patient Services is a service that enables patients to book and cancel their GP appointments online.

Patients will need to register with the service and to do this you will need to complete this registration form and return it to the surgery, bringing with you a form of photo ID, such as driving licence or passport, as we will need to verify your identity in order to set up online services for you.

You will then be given the information that will enable you to create an online account.

You can then book telephone and surgery appointments via this website.

Blood Test Appointments

Due to ever increasing demands on our services, please be aware that you will be asked to take your blood form to one of the following clinics unless you are frail, undergoing cancer treatment, or needing regular blood tests for warfarin or rheumatology:

  • Royal Berkshire Hospital, Reading
    No appointment necessary
    Walk in bloods
    Monday – Friday 7:30am to 4:15pm – Phlebotomy outpatients (not bank holidays)
  • Royal Berkshire Bracknell Clinic, Brants Bridge
    No appointment necessary
    Walk in bloods
    Monday – Friday 8:00am to 4:00pm (not bank holidays)
  • Childrens Clinic for Under 14s, Royal Berkshire Hospital
    Monday morning 08:30am-12:30pm – Appointments Only
    01189 322 8412

The results will come back to the surgery as normal so please phone the surgery for your results as usual.

Please do not attend for a blood test unless you have been given a blood form.